Talk to the PesoLend team
Tell us about your branches, products, and collection channels. We will help you evaluate fit without the hype.
What to include in your message
The fastest conversations start with context. Share how many active loans you run, whether you collect in branch or in the field, which interest methods you use, and whether you are replacing spreadsheets or another system.
- Organization type: MFI, money lender, credit union/cooperative, or other.
- Number of branches and approximate portfolio size.
- Must-have workflows for go-live.
- Timeline and any integration constraints.
If you are still researching, skim features, pricing, and why PesoLend first.
How we typically respond
Fit check
We map your workflows to current MVP capabilities and call out gaps early. That honesty saves both sides time.
Pilot framing
Many teams start with one branch or one product family. We help you define success metrics like posting accuracy and due-list adoption.
Migration planning
If you have open loans, we point you to migration patterns: clean data, parallel run, then cutover.
Helpful links before you write
- Solutions for MFIs
- Solutions for money lenders
- Solutions for credit unions
- Multi-branch
- Field collections
- Security
- Integrations and API
- FAQ
Use the contact form on this page (or your site contact block) to reach us. Existing users can go straight to login.
Support versus sales
Product access issues for active workspaces should include your organization name and the staff user affected. Evaluation questions should include your branch footprint and must-have modules. Either way, plain details beat vague requests.
Looking for educational material while you wait? Visit guides and the glossary.
Sample message template
Organization name and type. Branch count. Approximate active loans. Collection mix (counter, field, digital). Must-have modules for go-live. Timeline. Current tools you want to replace or keep.
With that detail we can respond with fit, gaps, and a sensible pilot shape. Meanwhile review features, pricing, and why PesoLend.
Who should join the first call
- Operations lead who owns collections cadence.
- Finance partner who owns PAR definitions.
- Someone who can decide branch pilot scope.
- IT or integrator only if rails are a go-live requirement.
Existing users with access issues should include workspace and user details. Evaluators can also skim FAQ, migration, and security.
After you reach out
Expect a fit check, MVP honesty, and optional pilot framing. We may point you to solution pages for MFIs, money lenders, credit unions, multi-branch, or field collections so stakeholders share context before a deeper workshop.
Regional and worldwide evaluation notes
Tell us if you operate across timezones, currencies, or mixed digital and cash channels. Those details change pilot design more than buzzwords do. Philippine lenders should mention center meetings or route collections if those define the week.
If an integrator will join, share which systems must remain sources of truth. If not, say you are spreadsheet-first so we can keep the plan simple.
- Link your must-read pages for stakeholders before the call.
- Bring two real loan examples, anonymized.
- Decide who can approve a pilot branch.
Helpful prep: migration, security, integrations and API, customers.
What happens after first reply
We clarify MVP fit, suggest a pilot shape, and point your team to product list, role matrix, and migration inventory prep.
Keep reading guides, glossary, FAQ, and customers while you assemble those artifacts.
- Fit check notes in plain language.
- Gaps called out early.
- Commercial path via pricing.
Internal links to keep handy
Features, pricing, login, and this contact page should stay in every evaluation thread so stakeholders do not lose the path.