Finance
Loan Overpayment Desk: What to Do When a Borrower Pays More Than Due
When a borrower pays more than due, a loan overpayment desk chooses refund, next-due credit, or offset — with a 7-step checklist…
Resources
Blog
Guides, product updates, and lending ops insights for microfinance and small lenders.
Get our stories first on Google
Finance
Loan Officer Caseload: How Many Borrowers One Officer Can Really Handle
How many borrowers can one loan officer handle? A caseload calculator built from real hours, why the 150 and 300 benchmarks are…
Finance
Loan Decline Reason Codes: Learn Why Applications Fail Instead of Guessing
A starter list of loan decline reason codes for Philippine lenders, with a fix owner per code, the columns to track, a…
Finance
Loan Pre-Termination Quote: Give Borrowers a Payoff Figure Your Desk Can Defend
How Philippine lenders build a loan payoff quote: four line items, flat vs reducing-balance math, straight-line vs Rule of 78 rebates, a…
Finance
Loan Turnaround Time Tracker: Find Where Applications Stall Before Release
Five timestamps per loan file show exactly where applications stall between intake and cash release. Stage map, worked example with the arithmetic,…
Compliance
Borrower Consent Log for PH Lenders: Prove Data Privacy Act Consent on Every Loan File
A practical borrower consent log for Philippine lenders: seven columns, a borrower-guarantor-reference contact matrix, a worked loan-cycle example, and a 15-minute weekly…
Finance
Partial Repayment Waterfall Mistakes: How PH Lenders Mis-Allocate Fees Before Principal
Stop fee-first mis-posts—partial repayment waterfall discipline with a wrong-vs-right table and illustrative peso walkthrough for Philippine lending desks.
Finance
Promise-to-Pay Follow-Up Board for PH Collections: Turn Verbal PTPs Into Dated Desk Work
Turn verbal promises into dated desk work—a morning PTP follow-up board with aging buckets, a 3-step broken-promise ladder, and illustrative peso failure…
Finance
Guarantor Contact Recheck Before Release: Catch Bad Numbers Before Cash Leaves
Cash left, week three stalls, and the guarantor number is dead—use a guarantor contact recheck before release with a six-gate checklist and…
Finance
Dual-Control Cash Vault Log: Prove Who Held the Key When BSP Asks
When a BSP examiner asks who opened the vault, “the cashier” is not enough—use a dual-control cash vault log with two key…
Run your loan book on PesoLend
Log in to the app or talk to us — dense loan ops without the brochure fluff.
Run your loan book on PesoLend
Log in to PesoLend