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PesoLend FAQ

Straight answers for operations leads, finance, and IT evaluating loan management software.

Frequently asked questions

If your question is workflow-specific, include branch count and collection channels when you contact us.

What is PesoLend?

PesoLend is loan management software for MFIs, money lenders, credit unions, and multi-branch operators. See features.

Who is it for?

Lending teams that need borrowers, products, schedules, repayments, approvals, and portfolio visibility. Explore solution pages for MFIs, money lenders, credit unions, multi-branch, and field collections.

Do you support Philippine lenders?

Yes. We frame operations for Philippine and worldwide lenders, including currency and timezone-aware scheduling patterns and mixed collection channels.

What is in MVP?

Core modules include auth/roles/branches, borrower CRM, loan products and schedules, repayments, accounting views, branch approvals, ops dashboards, reminder stubs, and payment stubs. Thin modules include savings, collateral, expenses/other income, and bulk helpers.

What is not marketed yet?

Investors portal, payroll, assets, full e-sign, polished borrower portal, offline field app, and AI credit scoring are outside current MVP marketing.

How does pricing work?

See current plans on pricing. Contact us if your branch footprint needs a tailored conversation.

Can we migrate open loans?

Yes — with cleaning, pilot, parallel run, and cutover. Follow migration.

How do integrations work?

Stabilize posting first, then connect reminders and payment rails. Read integrations and API.

How do you think about security?

Least-privilege roles, branch scoping, and approval trails for sensitive actions. Details on security.

How do we get started?

Evaluate features and pricing, message us via contact, then log in when provisioned.

Still comparing options?

Read why PesoLend, browse customers, and skim guides plus the glossary. Then check pricing and login.

More practical questions

How long does a pilot take?

Many teams learn enough in two to four weeks on one branch if products are simple and data is reasonably clean. Complex networks need longer parallel runs — see migration.

Can field collectors use it?

Yes for shared dues, posting, and supervision. Offline-first mobile apps are not marketed as MVP yet. Read field collections.

Do you replace accounting packages?

PesoLend provides accounting-oriented views and journals for lending operations. Some finance teams still keep broader GL tools and reconcile — discuss fit on contact.

What about savings and collateral?

Thin modules exist in MVP. Confirm depth against your go-live needs using features.

Where do we see plans?

Pricing. Then login when provisioned.

Procurement and training FAQs

Do you provide onboarding help?

Yes — scoping and rollout conversations start from contact. Bring branch and product context.

Can we run multi-branch from day one?

You can configure multiple branches, but we usually recommend piloting one site first. See multi-branch and migration.

Is educational content available?

Yes: guides and glossary.

How do we evaluate security?

Start with role design and approval trails on security, then ask precise RFP questions via contact.

Also read about and customers for company and outcome context.

Implementation FAQs

If your interest method is unusual, bring examples when you contact us. We configure from real schedules better than abstract labels.

Keep spreadsheets only during parallel run, then minimize shadow ledgers. A business owner in operations or finance should own the system.

  • Pilot one branch before network-wide cutover.
  • Use guides and glossary in week-one training.
  • Ask security diligence questions with your org chart attached.

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Support versus evaluation

Product access issues need workspace and user details. Evaluation questions need branch footprint and must-have modules.

Either way, plain details beat vague requests.

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Where should buyers start

Read why PesoLend and features, check pricing, skim security and migration, then contact with branch context.

Active workspaces go to app login for day-to-day work.

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Can we start from spreadsheets

Yes. Many teams migrate from workbooks using cleaning, pilot, parallel run, then cutover.

See the migration page for sequencing and contact us with portfolio size context.

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What if we are multi-country later

Start with one market and one timezone-aware product set.

Expand after posting quality is proven rather than configuring every future market on day one.

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Need a human

If docs are not enough, contact with your branch footprint and must-have modules for a faster answer.

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Pricing and login links

Compare plans on pricing when ready, then use app login after provisioning. Contact us if seats or branches need a tailored note.